Polar Pools Limited Privacy Notice
Our contact details
Polar Pools Limited
01440 761006
sales@polarpools.co.uk
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details including postal address and email address).
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Completing our contact form.
Signing up to our newsletter.
Making a purchase from our online shop.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@polarpools.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to deliver goods you have ordered from our online shop or to make a site visit to survey for quotation/service request purposes.
How we store your information
Your information is securely stored on our marketing tool Mailchimp, our payment processor Stripe and on our own internal database.
We keep your personal information for a minimum of 7 years (length of time we are required to provide an audit trail for). We will then dispose your information by removing from our database and/or via professional shredding services for any paper documentation.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@polarpools.co.uk if you wish to make a request.